About Us
On
behalf of the entire Douglas family, we would like to take this opportunity to thank you for
visiting our virtual dealership on the internet. Your great response to our family
owned and operated dealership has made us #1 in the tri-county area since we opened in 2001.
Furthermore, our customer satisfaction scores are continuously among the best in the business.
In our continuous quest to provide the highest level of customer satisfaction, we have set our
goals and standards very high. It starts on our showroom floor with each one of our factory trained
sales professionals. Their goal is to serve you and provide the information you want so you can
make a well-informed decision. Our commitment to the highest level of customer satisfaction is
no more evident than in our service department. With our state-of-the-art equipment and our Jeep,
Polaris, and A.S.E. certified technicians, we take care of you and your vehicle long after the
sale. In addition, our parts department not only provides factory replacement parts but a wide
variety of accessories.
We know from experience, that unless we treat you like part of our family, make it easy for you
to get the information you need, and fit the car comfortably into your budget, that we dont have
a chance at earning your business. We also know that in todays competitive market, we need to
do something more...the Douglas Advantage provides each of our customers with
free oil changes up to 3 years or 36,000 miles and immediate loaner car service on all new vehicle
purchases. In addition, each of our pre-owned cars are local trade-ins, which have been passed
through our 151-point certification process, and in many cases, offers a 6 month or 6,000 mile
warranty on the vehicle at no additional cost to the customer.
Again, the purpose of everyone here is to make sure your experience exceeds your expectations
of owning a vehicle. We aim to create an atmosphere of professionalism and service that sets
us apart from any other place where you could do business.
Thanks again for visiting us and we look forward to meeting you soon.
Douglas: We make the difference!